General Manager(07743) - 1017 Fair Oaks Ave

Domino's Franchise•South Pasadena, CA

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all company policies and procedures, and maintaining standards for customer service, attendance, punctuality, and the store's image. Training and orientation are provided on the job. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, taking and processing orders, completing inventory paperwork, and cleaning the equipment and facility.

Requirements

Sound judgment, math skills, and the ability to multitask.
Ability to follow written instructions and communicate verbally with customers and coworkers, both by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Transportation to and from work.
Ability to work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform duties in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

Oversee all activity during assigned shifts.
Manage staffing and complete required paperwork.
Control costs, cash, and inventory.
Manage food and maintain store cleanliness.
Work to a schedule and uphold company standards and the store's image.
Provide great customer service and manage customer relations.
Maintain attendance and punctuality expectations.
Support marketing and store profitability.
Follow all policies and procedures and expect the same of crew members.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.