About The Position

Alliance Hospitality Group is relaunching an iconic concept and is seeking a General Manager for the Coral Tree Cafe Brentwood. This role involves overseeing all aspects of restaurant operations, including service quality, staff development, financial adherence, and marketing efforts. The ideal candidate will foster a culture of excellence, inspire confidence, and drive continuous improvement in a dynamic, high-end yet casual environment. The company emphasizes building relationships within the community through passionate service and honest, consistent, fresh food, valuing individual growth and a positive professional atmosphere.

Requirements

  • Minimum of 5 years of General Manager experience in a service-oriented position within an upscale casual or fine dining restaurant.
  • Strong customer service skills, with the ability to provide personalized recommendations to guests.
  • Strong organizational and time management skills with a particular attention to detail.
  • Must be available to work irregular hours, shifts, weekends, special events, weekends and holidays.
  • Strong food and beverage knowledge.
  • Must understand how to use basic computer applications and POS systems.
  • Ability to work in hot and cold environments.
  • Persons performing service in this position will exert 50 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
  • This type of work involves a combination of sitting, walking, and standing for periods of time.

Nice To Haves

  • Experience with restaurant relaunch or new concept openings.
  • Experience in a growing company.
  • Experience with PR, Marketing, and Sales Building efforts/tactics.

Responsibilities

  • Execute and maintain quality and consistency of food and service with full adherence to standards.
  • Acquire and protect restaurant sales by acting with a sense of urgency, being friendly, professional, and engaged.
  • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service.
  • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels).
  • Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback.
  • Maintain the highest level of safety, security, sanitation, and cleanliness of facility.
  • Oversee Repairs & Maintenance.
  • Drive all standards in day-to-day operations.
  • Inspire, Inspect, and Inform restaurant personnel on a daily basis.
  • Develop management team to develop people and manage systems.
  • Give Managers meaningful and challenging work assignments.
  • Conduct quarterly management evaluations to track improvement of fundamental skills.
  • Develop hourly staff positions within the restaurant, conduct quarterly restaurant staff evaluations.
  • Hire great talent and terminate any member of the staff on an as needed basis.
  • Develop plans for continuous improvement in the restaurant's service levels.
  • Lead and drive the restaurant's PR, Marketing, and Sales Building efforts/tactics.
  • Firmly confront poor performance while also recognizing and rewarding good performance.
  • Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs.
  • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.
  • Implement efficient and productive systems/processes in all departments (staffing levels, etc.).
  • Ensure compliance with all California State labor/hiring laws, Department of Health standards, and OSHA standards.
  • Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
  • Accurately process and submit financial information.
  • Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma.
  • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.
  • Assist in developing plans to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets.
  • Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion.
  • Seek better efficiency and productivity.
  • Hold all Department Managers accountable for costs and budgets.

Benefits

  • $110-$120K Annual Salary + Bonus
  • 401K Retirement Savings
  • Medical/Dental/Vision Insurance
  • Free meal per shift
  • Growth & Development opportunities
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