Area General Manager

Homewood Suites Long Beach Airport•Long Beach, CA

4d•$135,000 - $145,000•Onsite

About The Position

Lead and manage campus hotel operations to maximize profits and achieve the highest level of guest satisfaction across our dual-branded property, the Hampton Inn & Suites and Homewood Suites Long Beach Airport. Located in the thriving business and aviation hub of the Douglas Park district, this campus leadership role offers a dynamic environment managing both select-service and extended-stay teams.

Requirements

Associate or Bachelor’s Degree in Business, Hospitality or a related field.
Previous hotel management experience required.

Responsibilities

Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
Continuously seek opportunities to enhance guest interactions and exceed expectations.
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
Monitor financial performance through regular analysis and implement corrective actions as needed.
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
Implement best practices to uphold quality and safety standards.
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.