Area General Manager
About The Position
Grow your career and develop a team that shares your desire to make a difference. Sodexo is seeking an Area General Manager for NYC Health & Hospitals in New York overseeing a team of 20 covering 4 locations. By partnering with them to deliver innovative solutions, this team has the responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
Requirements
- Expertise in building and maintaining strong customer / client relationships
- Strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
- 5+ years previous custodial or housekeeping director level experience preferably in a hospital environment
- Can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management
- Experience effectively managing projects within agreed upon timelines
- Proficient with computers and other technology
- Experience with vendor and contract management, as well as union and contract negotiations
- Strong financial acumen and budget management experience
- Minimum Education Requirement - Bachelor’s Degree or equivalent experience
- Minimum Management Experience – 5 years
- Minimum Functional Experience – 5 years
Responsibilities
- Have exceptional client service mentality and executive presence
- Be responsible for driving client and patient satisfaction scores
- Have 3 Supervisors and 3 Operations Managers reporting into them
- Provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- Partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership
- Effectively manages the Unit Operating System
- Support an inclusive workforce
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
