General Manager - Restaurant

Love's Travel Stops & Country Stores•Sioux Falls, SD

About The Position

Restaurant General Managers play a key role in ensuring the smooth and efficient operation of Love’s high-volume, multifaceted restaurants and fresh kitchens. The role leads staff in providing exceptional customer service, manages processes, and executes strategies to enhance sales and customer satisfaction. The position also assists the facility’s General Manager with operational execution, safety, scheduling, cash integrity, talent acquisition and development, and reporting. It is suited to individuals passionate about the restaurant industry and working in a dynamic team environment.

Requirements

  • At least 3 years of restaurant management experience.
  • At least 3 years managing operations with an annual sales volume of $1 million or more.
  • At least 3 years affecting and deciphering budgets and profit and loss statements.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Ability to frequently lift or move items weighing more than 50 pounds.
  • Ability to successfully complete a pre-employment background check and drug screening.

Responsibilities

  • Ensure the kitchen is safe, clean, and well maintained, and follow proper food safety procedures.
  • Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
  • Assist the facility’s General Manager with task execution and completion, safety practices, scheduling, cash integrity, talent acquisition and development, and daily, weekly, and monthly reporting.
  • Coach and develop team members in preparing and packaging customer orders promptly and meeting customer service expectations.
  • Understand financial reporting, including profit and loss statements, to inform business changes and identify opportunities.
  • Address customer feedback and work to improve the overall dining experience.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit sharing through Love’s Shares
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