General Manager(02795) - 701 South Greenbriar Rd

Domino's Franchise • Carterville, IL

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also involves staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. On-the-job orientation and training are provided. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.

The position requires communication and customer-service skills, basic arithmetic and cash-handling ability, computer order entry, and the ability to direct activities, make decisions, and work independently or with others under stress. The work may include delivery duties and exposure to hot and cold temperatures, food odors, cornmeal dust, sharp edges, moving equipment, and sometimes adverse weather. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving. Delivery duties include taking products to customers and distributing flyers and door hangers.

Requirements

• Ability to use judgment, perform basic math, and multitask.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver's license with a safe driving record meeting company standards for delivery duties.
• Access to an insured vehicle that can be used for delivery.
• Ability to navigate delivery locations and sometimes adverse terrain, including multi-story buildings and stairs.
• Ability to perform the physical activities described, including lifting supplies weighing up to 50 pounds and reaching above 72 inches.

Responsibilities

• Oversee all activity during the shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for crew members and ensure that policies and procedures are followed.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain the store’s image and adherence to standards.
• Provide great customer service and maintain attendance and punctuality.
• Support store cleanliness, marketing, and profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers and deliver flyers and door hangers, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed