General Manager

Wingstop • Glenpool, OK

9d

About The Position

Wingstop – Vibe Restaurants is seeking a General Manager to lead the team and oversee all day-to-day restaurant operations. The General Manager is accountable for financial results, upholding policies and procedures, protecting the brand, driving sales, and maintaining high service standards. This is an exempt, full-time position reporting to the Area Operations Coach.

The role owns restaurant operations, including facilities management, cash handling, organization, cleanliness, sanitation, guest satisfaction, and speed of service. It also covers the employee life cycle, including recruiting and training team members, developing restaurant managers, writing performance plans, and conducting regular check-ins. The General Manager is responsible for store profitability, local store marketing and community engagement, inventory management, ordering, and labor management.

Requirements

• High school diploma or equivalent.
• Two to four years of supervisory experience in food service.
• At least 18 years old.
• Strong organizational, leadership, and communication skills.
• Ability to identify and solve problems.
• Thorough knowledge of food preparation, catering, and planning.
• General knowledge of computer functions, including Word and Excel.
• Ability to frequently stand and walk and occasionally stoop, kneel, and crouch.
• Ability to lift and/or move up to 50 pounds.
• Ability to withstand changes in temperature and occasional smoke, steam, and heat in a confined area.

Nice To Haves

• A college degree is preferable.

Responsibilities

• Oversee all day-to-day restaurant operations, including facilities management, cash handling, organization, cleanliness, and sanitation.
• Ensure guest satisfaction and a sense of urgency with speed of service.
• Uphold company policies and procedures and protect the brand.
• Recruit and train new team members and develop restaurant managers.
• Write performance plans and conduct regular check-ins.
• Manage the restaurant's financial performance and profitability.
• Drive sales through local store marketing and community engagement.
• Manage inventory, ordering, and labor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED