General Manager - WoodSpring Suites Knoxville, TN

Concord Hospitality Enterprises•Knoxville, TN
•$59,000•Onsite

About The Position

Common Oaks Lodging, a division of Concord Hospitality, is seeking an experienced hotel leader to manage the established WoodSpring Suites in Knoxville, TN. A Resident Manager is a manager who lives on the hotel property. He/she is on-call any time of day or night and their purpose is to direct the smooth and profitable running of the hotel. Resident Managers are sometimes known as General Managers who live on-site. The ideal candidate will live on-site, ensuring a high level of guest satisfaction and efficient property performance. This dynamic role requires you to wear many hats to ensure both guests and the property are well cared for.

Requirements

  • Experienced hotel leader.
  • Organized, detailed oriented.
  • Able to lead a winning team of passionate and service-driven hospitality professionals.
  • Effective in hiring, mentoring and leading a team toward outstanding results.
  • Versed in sales activities as well as excellent customer service delivery.
  • Must live on-site.

Responsibilities

  • Direct the smooth and profitable running of the hotel.
  • Ensure a high level of guest satisfaction and efficient property performance.
  • Hire, mentor, and lead a team toward outstanding results.
  • Facilitate a successful business operation by providing brand training, meeting operational deadlines, and following budget guidelines.
  • Act as a liaison with the hotel brand and owners.

Benefits

  • Salary $59,000 per year plus free room and utilities
  • Lucrative quarterly bonus
  • Medical / dental / vision plan after 7 days
  • Complimentary life insurance with options for enhancements
  • ST/LT disability offerings
  • 401K plan with company match
  • Training & development and career advancement opportunities
  • Leadership Development Course (LDIII)
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