Assistant General Manager - Knoxville, TN

Pool and Spa Depot•Knoxville, TN

2d•Onsite

About The Position

Pool and Spa Depot is looking to add an Assistant General Manager to our Knoxville, TN retail store. The AGM will have the ability to manage all store operations in the absence of the General Manager. The AGM must be able to drive profitable sales in a fast paced retail environment. The AGM must ensure all customer touchpoints are at a 5 Star level creating a positive environment for customers. This includes our retail business of chemicals, pool and spa supplies and equipment, service related business or new Big Ticket sales for backyard designed products like pools, hot tubs, saunas and more!

Requirements

Two years related experience or equivalent (Retail experience is required)
Knowledge of retail operations
Demonstrated proficiency in supervising and motivating subordinates
Commitment to excellence and high standards.
Excellent written oral and communication skills
Ability to manage priorities and workflow
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Excellent customer service skills
Good judgement with the ability to make timely and sound decisions
Professional appearance and demeanor
Ability to effectively communicate with people at all levels and from various backgrounds

Responsibilities

Deliver sales results to meet or exceed sales goals.
Lead by example on the sales floor with excellent customer service and personal sales results.
Recruit and develop top talent for open store positions.
Lead generation and detailed follow up.
Coordinating with service, install, delivery and construction to ensure streamlined operations and productivity on building and developing products.
Controlling & improving variable metrics, including revenue, margins, expense control, labor & productivity.