General Manager (01097) 130 Perry Rd

Domino's Franchise • Grand Blanc, MI

4d

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The role requires setting an example for the crew and ensuring excellent customer service and a professional store image.

The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also outlines delivery-related duties and requirements, including delivering products and promotional materials, although it does not specify whether those duties apply to this General Manager position.

Work may involve standing, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. The work environment may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather during outside tasks or deliveries.

Requirements

• Ability to exercise judgment, perform basic arithmetic accurately and quickly, and multitask.
• Ability to comprehend and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers, including by telephone and in person.
• Ability to make correct monetary change and to take and process orders using verbal, writing, and telephone skills.
• Motor coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Reliable attendance and punctuality, and transportation to and from work.
• If delivery duties apply: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
• Ability to meet the described physical demands, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and, if delivering, driving and carrying orders.

Responsibilities

• Oversee all activities and operations during the shift.
• Manage staffing, paperwork, schedules, cost controls, cash control, inventory, and food management.
• Maintain customer relations and provide great customer service.
• Ensure crew members follow all policies and procedures and meet quality and store standards.
• Maintain store cleanliness and a professional image.
• Contribute to marketing and store profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; clean equipment and the facility.
• If assigned delivery duties, deliver products and flyers or door hangers within the designated area.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed