General Manager - Warehousing/Distribution

Ryder Supply Chain Solutions•Montgomery, AL

About The Position

Ryder is hiring a General Manager for its Supply Chain Solutions division in Montgomery, Alabama. The General Manager Logistics I manages the financial, operational, and employee aspects of multiple accounts and is responsible for profitable business retention and growth while meeting financial, employee, safety, and customer satisfaction goals. The role is salaried at $115,000 annually, paid twice per month, and may include an annual bonus incentive of up to 20% or more of salary. The schedule is Monday through Friday on day shift, with availability to work other shifts as needed. Travel is not required.

Requirements

  • Bachelor's degree in business, logistics, or supply chain, or an additional two years of relevant work experience.
  • At least 5 years of relevant experience in supply chain, logistics, warehousing, or an industry-related field.
  • At least 5 years of experience managing large, multi-level teams.
  • At least 3 years of experience developing and implementing complete logistics solutions and project management.
  • At least 1 year of experience managing customer KPIs.
  • Demonstrated project management and facilitation skills.
  • Strong oral and written communication skills.
  • Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
  • Ability to work independently and as part of a team.
  • Flexibility and self-direction to perform in a fast-paced environment.
  • Ability to multitask, stay organized, and manage time effectively.
  • Strong attention to detail and follow-up practices.
  • Intermediate basic PC skills, including Microsoft Office.

Nice To Haves

  • Master's degree in a related field.
  • At least 5 years of experience managing, leading, and developing direct reports.
  • At least 3 years of experience leading teams in a LEAN work environment.
  • At least 3 years of profit and loss responsibility.
  • Some sales experience (0 to 1 year).
  • Some multi-client experience (0 to 1 year).
  • Advanced knowledge of truck brokerage.
  • Advanced knowledge of the RD/logistics/transportation industry.
  • Advanced knowledge of Ryder Safety Programs.
  • Intermediate knowledge of Ryder financial reporting and accounting procedures (Walker).
  • Advanced knowledge of the RD2000 computer system.
  • Advanced knowledge of Ryder products and services.
  • Advanced knowledge of the Ryder sales process.
  • Advanced knowledge of Ryder pricing models.

Responsibilities

  • Set employee goals, assess skills, create individual development plans, support career development, evaluate performance, provide ongoing feedback, and administer disciplinary actions and performance improvement plans.
  • Identify issues that need to be elevated to the director.
  • Develop direct and indirect reports and provide relevant human resources skills training.
  • Select qualified personnel and maintain appropriate staffing levels to avoid unnecessary use of outside labor.
  • Create location processes, maintain SCLM, and cross-train CLS and CLC employees.
  • Resolve customer satisfaction issues and review key performance indicator tracking and improvement.
  • Ensure staff are trained in transportation and distribution management.
  • Improve employee retention, reduce accidents compared with the previous year, and review and reduce unnecessary overtime.
  • Follow up on collision and team safety reporting, as well as supervisor first reports of injury, with the LM.
  • Recommend location process initiation or improvement, assign responsibility to CLC or CLS, and conduct ongoing self-audits of location processes and individual accountabilities.
  • Complete SOX invoice reconciliation and revenue recognition preparation for the FFM designee when the role is the highest level at the account.
  • Invoice customers.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits beginning after 30 days.
  • 401(k) savings plan with company match.
  • Discounted employee stock purchase options.
  • Employee discounts on tools, cars, appliances, travel, and other items.
  • Paid major holidays.
  • Paid time off within the first year.
  • Up to 12 weeks of paid maternity leave.
  • Health, prescription, dental, vision, life insurance, and disability insurance options.
  • Paid time off for vacation, illness, bereavement, family leave, and parental leave.
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