General Manager

Perkins • Onalaska, WI

11d • $58,000 - $65,000 • Onsite

About The Position

The General Manager manages the operations of an assigned restaurant and is responsible for achieving planned sales and profit levels through implementation and enforcement of company policies, procedures, programs, and performance standards. The role directly supervises all restaurant employees, including subordinate managers, and is accountable for restaurant operations and administration. The General Manager ensures that required tasks and systems are carried out to support guest satisfaction and a quality work environment.

Perkins Restaurant & Bakery was founded in 1958 and operates restaurants in the United States and Canada. Its mission is to provide personalized service and homestyle food at a great value.

Requirements

• Two years of previous experience in a management role; food service industry experience is preferred.
• High school diploma; some college or a degree is preferred.
• Ability to communicate clearly with guests and vendors in person and by telephone.
• Ability to operate a cash register.
• Ability to coordinate multiple tasks simultaneously.
• Ability to work irregular hours and under heavy pressure or stress during busy times.
• Ability to stand extensively without breaks; bend, reach, and walk; and maintain a high level of mobility and flexibility in the space provided.
• Ability to reach heights of approximately 6 feet and depths of 2.5 to 3 feet, and fit through openings 30 inches wide.
• Ability to carry trays of food products weighing 20 pounds for distances up to 30 feet and lift up to 50 pounds.
• Ability to work in exposure to heat, steam, smoke, cold, and odors.

Nice To Haves

• Some college or a degree.
• Previous management experience in the food service industry.

Responsibilities

• Achieve planned profit levels while ensuring maximum guest satisfaction.
• Plan and analyze restaurant staffing needs and support the development and training of employees, including subordinate managers.
• Manage restaurant employment and staffing, including recruitment, interviewing and selection, training, and new-hire orientation.
• Conduct annual performance reviews, recommend merit increases, and prepare employee performance documentation.
• Attend University of Perkins and successfully complete all coursework.
• Achieve and maintain ServSafe certification.
• Perform, and assist with, functions for all restaurant positions.
• Ensure menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to established procedures, standards, and specifications.
• Ensure managers and team members monitor food temperatures during hot and cold handling to reduce food-borne illness risk factors.
• Maintain compliance with productivity and service standards by scheduling and staffing an adequate number of trained, productive employees.
• Manage the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
• Maintain appropriate food and non-food inventory levels through correct ordering, efficient usage, and yield application.
• Anticipate, identify, and correct system breakdowns to achieve guest satisfaction.
• Maintain accurate financial data for payroll, cash and receipts, productivity, food costs, fund security, and operating expenses; prepare and review financial reports.
• Attend scheduled regional meetings and make presentations to peers and management as requested.

Benefits

• Educational assistance with DeVry University, including a complimentary laptop; immediate family members are also eligible.
• Medical, dental, vision, and other health benefits.
• 401(k) retirement savings with company match.
• Flexible schedule.
• All-you-can-eat pancakes and meal discounts.
• Employee discount program.
• Development pathway for career growth.
• Three college credit hours for completing manager training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED