General Manager (05021)

Domino's•Clearwater, FL

About The Position

Domino’s Pizza is hiring a General Manager to oversee store operations and team performance. The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance, cleanliness, marketing, and profitability. The role requires setting an example by following all company policies and procedures and holding crew members to the same standards. The position includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The posting also describes delivery-related duties and requirements, including delivering products and promotional materials by car, and states that delivery personnel may need a valid driver’s license and access to an insured vehicle. The work involves frequent standing, reaching, hand use, and repetitive tasks, as well as occasional lifting, carrying, pushing, pulling, crouching, bending, and climbing. Store conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. Delivery work can involve adverse weather, driving, walking, and climbing stairs.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, reaching, bending, pushing and pulling trays, and occasionally climbing stairs or a ladder.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards; access to an insured vehicle usable for delivery; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain and delivery sites.

Responsibilities

  • Oversee everything that happens during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, cleanliness, and adherence to standards.
  • Provide great customer service and support attendance and punctuality.
  • Contribute to store marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • For delivery duties, deliver products by car to customers and deliver flyers and door hangers.
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