The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role requires setting an example for the crew, working to a schedule, and maintaining excellent customer service, attendance, and punctuality. Although the posting’s introductory text refers to assistant managers, the stated job title is General Manager. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car and to customers’ doors, as well as distributing flyers and door hangers. Work involves standing and walking for much of the shift, handling supplies and food products, and using store equipment. Conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and adverse weather. Delivery may involve driving and navigating stairs or other delivery sites.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed