General Manager(06084) - 30195 Triangle Drive

Domino's Franchise•Mechanicsville, MD

4d•Onsite

About The Position

The General Manager is responsible for the success of the store and its Team Members. This role leads store operations, supports brand standards, and works to grow sales, customer base, and profitability. General Managers recruit, train, schedule, and develop Team Members and management; maintain strong customer and community relationships; and oversee operational areas including cash handling, inventory, labor costs, product quality, and store safety and cleanliness. The role also assists with marketing efforts and serves as an operations expert and mentor across store-level positions. The position offers career development opportunities, including potential advancement within Domino’s.

Requirements

Exceptional, positive attitude; integrity and honesty; adaptability, accountability, self-motivation, and passion for customer service and quality products.
Excellent attendance and punctuality.
Must be at least 18 years old.
Reliable transportation and a valid driver’s license, vehicle registration, and liability insurance.
Ability to pass a background investigation and motor vehicle report.
Ability to train and engage Team Members effectively.
Previous inventory control, labor-cost, and computer knowledge.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed.
Verbal, written, and telephone communication skills to communicate effectively with Team Members and customers.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to use proprietary software systems PULSE and PWR.
Ability to comprehend and give correct written instructions.
Ability to talk and hear on the telephone.
Near- and mid-range vision for most in-store tasks, depth perception, and ability to distinguish hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for long periods; most tasks are performed from a standing position.

Nice To Haves

One to two years of previous quick-service restaurant experience, preferably in the pizza niche.

Responsibilities

Manage costs, build sales, increase the customer base, and improve store profitability.
Lead Team Members in operational excellence and promotion of brand standards.
Recruit, train, and schedule new Team Members.
Provide ongoing training and development for Team Members and management teams.
Uphold brand standards and company policies.
Apply Domino’s operating standards to maximize productivity.
Ensure consistently high-quality products and customer service.
Maintain health, safety, and cleanliness standards.
Foster productive, professional relationships and engage Team Members.
Mentor Team Members and serve as an operations expert in store-level positions.
Build relationships with customers and the community.
Handle cash, reconciliation, and reporting.
Control and manage inventory.
Assist the General Manager in marketing efforts.
Partner with Human Resources and corporate office team members to maintain effective hiring practices and compliance with state and federal employment legislation.
Create and effectively manage Team Member schedules.