General Manager 5497

Dhanani Group•Houston, TX

13d•Onsite

About The Position

The General Manager assists in managing the operations of a Sonic drive-in and oversees restaurant operations, including staff management, customer service, financial performance, and compliance with health and safety regulations. The role includes training and supporting employees to provide quality food in a clean, safe, and efficient manner, while creating a positive work environment and an enjoyable dining experience for guests. The General Manager recruits, trains, and develops team members; manages daily operations, inventory, food and labor costs, budgets, and financial reporting; drives sales and profitability; addresses guest feedback; and maintains compliance with health, safety, sanitation, and appearance standards. The position is located at 13535 S Post Oak, Houston, Texas 77045.

Requirements

High school diploma or equivalent.
Proven experience as a restaurant manager or in a similar role.
Strong leadership skills and ability to motivate and develop a diverse team.
Excellent customer service skills and a passion for the food service industry.
Strong financial acumen and experience with budgeting and financial reporting.
Ability to work flexible hours, including evenings, weekends, and holidays.
Willingness to abide by Sonic appearance, uniform, and hygiene standards.
Must be authorized to work in the United States.
Employment may be conditioned on satisfactory background-check results.

Nice To Haves

A degree in hospitality management or a related field.
Restaurant management experience, preferably in a fast-food or drive-thru environment.
A proven track record of building sales, creative marketing, expense management, and developing people into successful teams.
Friendly, courteous, and respectful approach to guests and coworkers.
Willingness to work as a team player and meet or exceed drive-in goals and objectives.

Responsibilities

Recruit, train, and develop team members to support high performance and engagement.
Foster a positive and inclusive work culture that promotes teamwork and collaboration.
Conduct regular performance evaluations and provide constructive feedback.
Manage daily operations to ensure efficiency and quality service.
Implement and enforce operational policies and procedures.
Monitor inventory levels and manage food and labor costs to maximize profitability.
Ensure guests receive exceptional service and a positive experience.
Address customer complaints and feedback promptly and professionally.
Promote a customer-first mentality among team members.
Prepare and manage budgets, forecasts, and financial reports.
Analyze sales data and implement strategies to drive sales and increase profitability.
Ensure compliance with financial and operational reporting requirements.
Maintain a clean and safe environment for guests and employees.
Ensure compliance with health, safety, and sanitation regulations.
Conduct regular inspections and audits to uphold quality standards.
Train and support drive-in employees to provide quality food in a clean, safe, and efficient manner.