General Manager - The Blennerhassett, A Giovanni Hotel and Spa

The Blennerhassett, a Giovanni Hotel and Spa•Charleston, SC

1d•$80,000 - $85,000•Onsite

About The Position

This position is located on-site in Parkersburg, WV. The General Manager will run a full-service hotel, including guest rooms, a restaurant, and a banquet and catering operation. This role involves owning the sales and profitability of all revenue streams, managing the budget, developing revenue management strategies, and overseeing financial statements and accounting functions. The General Manager will also set service standards, manage guest experiences, handle complaints, and ensure the property's condition is maintained. Additionally, this role includes building and leading the team through hiring, training, development, and scheduling of managers, providing guidance, and recognizing performance. The General Manager is expected to be visible and accessible to guests, staff, and vendors, and to assist in any department as needed.

Requirements

Full-service hospitality experience, including rooms, food and beverage, with banquet and catering exposure strongly preferred.
Two to four years of related experience or equivalent.
Proven ability to supervise, motivate, and develop a team.
Strong grasp of hotel financials, including budgets, revenue management, and reading a P&L.
Excellent written and verbal communication skills.
Judgment to make sound decisions quickly.
Strong organizational and analytical skills.
Ability to juggle competing priorities without losing footing.
Proficiency in Microsoft Word and Excel and Google applications.

Nice To Haves

College degree in a related field preferred.
Bilingual is a plus.

Responsibilities

Own the sales and profitability of guest rooms, restaurant, and banquet/catering operations.
Build and manage the budget.
Develop and implement revenue management strategies.
Oversee financial statements and accounting functions.
Work with department heads on their budgets.
Set the standard for guest experiences, including service programs and complaint resolution.
Ensure the condition of guest rooms, public areas, banquet space, and grounds.
Hire, train, develop, and schedule managers across rooms, food and beverage, and events.
Provide day-to-day guidance to the team.
Recognize good work and address performance issues.
Stay visible and accessible to guests, staff, and vendors.
Assist in any department when the hotel needs it.