General Manager

CTRG•Austin, TX

About The Position

The General Manager runs a Firehouse Subs restaurant, leading the team and overseeing results while delivering high-quality food, service, and hospitality. The role is responsible for daily operations, team development, financial performance, regulatory compliance, equipment maintenance, and representing the restaurant in community initiatives. This is a full-time role that includes weekends and holidays.

Requirements

  • At least 2 years of restaurant management experience.
  • Availability to work full-time, including weekends and holidays.
  • Strong leadership, problem-solving, and communication skills.
  • Ability to work on your feet for up to 13 hours and lift up to 50 pounds.
  • Passion for hospitality, teamwork, and personal growth.

Responsibilities

  • Lead daily operations to ensure exceptional guest service, food quality, and cleanliness.
  • Recruit, hire, train, and mentor staff to build a high-performing team.
  • Manage food costs, labor, utilities, and overall profitability.
  • Maintain compliance with local, state, and federal health, labor, and safety regulations.
  • Foster a cheerful, fun, and professional work environment.
  • Support community initiatives and represent Firehouse Subs in local outreach and Public Safety Foundation programs.
  • Maintain equipment and coordinate repairs to keep the store operating smoothly.
  • Communicate with the District Manager, Director of Operations, headquarters team, and ownership.

Benefits

  • Competitive salary based on experience and performance
  • 401(k) with company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Employee discounts
  • Career advancement opportunities
  • Supportive, high-energy culture built on teamwork and respect
  • Free uniforms
  • Opportunity for advancement
  • Training and development
  • Bonus based on performance
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