General Manager - Restaurant
About The Position
The General Manager leads restaurant and fresh-kitchen operations, helping ensure the facility runs smoothly and efficiently. The role leads staff in delivering exceptional customer service, managing processes, and carrying out strategies to improve sales and customer satisfaction. The position supports safe, clean, and well-maintained kitchen operations and adherence to food-safety procedures. It also assists the facility’s General Manager with task execution, safety practices, scheduling, cash integrity, talent acquisition and development, and routine reporting. The role works with team members to coach and develop them in preparing and packaging customer orders promptly and meeting customer-service expectations. It uses financial reports, including profit-and-loss statements, to inform business changes and identify opportunities, and responds to customer feedback to improve the dining experience.
Requirements
- At least 1 year of restaurant management experience.
- At least 1 year managing operations with annual sales volume of $500,000 or more.
- At least 1 year affecting and deciphering budgets and profit-and-loss statements.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Strong organizational and multitasking abilities, with attention to detail.
- Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
- Ability to frequently lift or move items weighing 50 pounds or more.
- Ability to successfully complete a pre-employment background check and drug screening.
Responsibilities
- Ensure the kitchen is safe, clean, and well maintained, and follow proper food-safety procedures.
- Drive sales through efficient ordering, stocking, inventory management, and food preparation.
- Assist the facility’s General Manager with task execution and completion, safety practices, scheduling, cash integrity, talent acquisition and development, and daily, weekly, and monthly reporting.
- Work alongside team members to coach and develop them in preparing and packaging customer orders in a timely manner and meeting customer-service expectations.
- Understand financial reporting, including profit-and-loss statements, to inform business changes and capitalize on opportunities.
- Address customer feedback and work to improve the overall dining experience.
Benefits
- Company-funded tuition assistance
- Paid time off
- 401(k) with 100% matching up to 5%
- Medical, dental, and vision insurance after 30 days
- Competitive pay
- Career development
- Quarterly bonus program
- Profit sharing through Love’s Shares
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
