General Manager- Marriott experience a +

Hospitality Staffing SolutionsCarmel, IN
2d$75,000 - $100,000

About The Position

HSS Hospitality Staffing Solutions (HSS) is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business. We are committed to finding and placing the best hospitality talent in the industry! HSS Is seeking a General Manager (GM) for our client that has a Property in Carmel, IN area. As the GM you will be the driving force behind the hotel's success-overseeing operations, financial performance, and team leadership to ensure exceptional guest experiences. Your expertise in strategic planning, revenue management, and team development will position the hotel for long-term growth and market leadership. This role requires a dynamic leader who can balance operational efficiency with a commitment to hospitality excellence.

Requirements

  • Education: Bachelor's degree in hospitality management, business administration, or related field preferred.
  • Experience: Proven experience in hotel management, including leadership roles with increasing responsibility; full-service hotel experience is a plus.
  • Financial & Technical Skills: Strong proficiency in budgeting, financial analysis, and hotel management systems.
  • Leadership & Communication: Exceptional problem-solving, decision-making, and team leadership skills in a fast-paced environment.
  • Schedule Flexibility: Willingness to work evenings, weekends, and holidays as needed.
  • Language: Fluent in English; additional languages are a plus.

Nice To Haves

  • Brand Experience: Marriott experience is a plus +

Responsibilities

  • Strategic Leadership & Asset Management Property Oversight: Maintain and enhance the hotel's physical assets, ensuring a well-kept, safe, and inviting environment.
  • Business Strategy: Develop and execute strategies to drive financial performance, guest satisfaction, and operational excellence in alignment with Alps Management Services' vision.
  • Brand Compliance: Ensure the property consistently meets or exceeds brand standards, creating a welcoming and high-quality experience for guests.
  • Financial Performance & Revenue Growth Budgeting & Forecasting: Create and manage budgets, financial projections, and cost-control measures to optimize profitability.
  • Sales & Marketing: Work closely with sales, marketing, and revenue management teams to drive occupancy, boost market share, and maximize revenue.
  • Performance Analysis: Monitor key financial metrics (RevPAR, ADR, GOP) and adjust strategies to meet or exceed business objectives.
  • Operational Excellence & Guest Experience Daily Operations: Lead all operational departments-including front office, housekeeping, food & beverage, and maintenance-to ensure efficiency, cleanliness, and top-tier service.
  • Cost & Inventory Management: Oversee procurement and inventory to maintain quality service while controlling expenses.
  • Quality Assurance: Conduct routine property inspections and audits to uphold regulatory compliance and service excellence.
  • Team Leadership & Development Talent Acquisition & Retention: Recruit, train, and develop a high-performing management team and staff.
  • Performance Coaching: Foster a culture of accountability, collaboration, and innovation through regular coaching and performance evaluations.
  • Employee Engagement: Drive initiatives that enhance workplace culture, recognize achievements, and maintain strong team morale.
  • Community & Brand Relations Local Engagement: Represent the hotel at community events, industry functions, and civic engagements to enhance its reputation.
  • Partnerships & Networking: Build relationships with local businesses, government officials, and vendors to create strategic opportunities.
  • Guest Satisfaction: Monitor guest feedback and implement continuous improvement initiatives to maintain exceptional service standards.

Benefits

  • Medical, Dental, and Vision insurance
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