General Manager, Fair Oaks Mall

KnitWell Group•Fair Oaks, VA

1d•Onsite

About The Position

Talbots is hiring a General Manager for its Fair Oaks Mall store. The General Manager leads the store team in creating a hospitable environment for customers and associates, building a relationship-based selling culture, and delivering exceptional customer experiences that foster loyalty and sustainable sales. The role balances operational and selling priorities, develops associates, supports financial goals, and maintains a safe, compliant store environment. The position is regular, full-time, with an open availability requirement of 40 hours per week and a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays. The listed pay range is $63,870 to $76,640 USD.

Requirements

Strong sales experience and a demonstrated ability to meet or exceed performance standards.
Leadership ability to influence others through inspiration and involvement.
Ability to create exceptional customer experiences and build enduring internal and external relationships.
Organized and capable of multitasking in a fast-paced, changing environment.
Excellent communication, fiscal responsibility, critical thinking, and leadership courage.
Professional, assertive, and friendly, with the ability to make independent decisions.
Technological aptitude to navigate, coach, and train others on computer, iPad, and handheld systems.
Ability to work cooperatively in a diverse work environment.
Ability to work a flexible schedule, including opening and closing shifts, weekends, and holidays, with open availability for 40 hours per week.
Comfortable climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.

Nice To Haves

Specialty retail leadership experience is preferred.
Openness to relocating for opportunities in other areas of the business.

Responsibilities

Lead a team in creating a hospitable environment for customers and associates.
Educate, coach, mentor, and inspire store associates based on their individual strengths, opportunities, and needs.
Create a relationship-based selling culture aligned around customer needs to drive loyalty and sustainable sales.
Build a collaborative team environment in which associates are accountable for shared standards, policies, and procedures.
Maintain knowledge of the business, competitive landscape, fashion trends, and key business drivers to identify opportunities, maximize sales, and achieve financial goals.
Balance operational and selling priorities to create exceptional customer experiences and move the business forward.
Attract, identify, and source talent for current and future opportunities while managing payroll and staffing schedules.
Protect company assets and maintain a safe work environment.
Ensure compliance with company policies and procedures and local, state, and federal employment laws.