General Manager

Talent Trib3•Nashville, TN

8d•Onsite

About The Position

Pause Studio is hiring a General Manager for their Nashville location. This is a hands-on leadership role for someone who thrives at the intersection of operations, team development, and client experience. This is not a passive role. The right person will own the studio floor, build the team, and drive the performance that keeps clients coming back. Pause is a modern recovery brand offering science-backed wellness services including flotation therapy, infrared sauna, cold plunge, cryotherapy, IV therapy, and more. The GM role is central to making that experience feel effortless for every client who walks through the door. If you have a strong operational instinct, a genuine passion for wellness, and the ability to lead a team with both accountability and warmth, this role was built for you. There is also a clear path to a Director-level position within 12 to 18 months for the right performer.

Requirements

3+ years of management experience, preferably in health, wellness, or fitness
Strong sales instincts and a service-first approach
Proven ability to lead and develop a team
Highly organized with strong communication skills

Nice To Haves

Experience across multiple locations is a plus and reflected in compensation

Responsibilities

Own studio operations from top to bottom, including cleanliness, safety standards, equipment maintenance, and supply management
Build, hire, train, and retain a high-performing team
Drive revenue growth through strong service culture, client retention, and lead conversion
Review weekly performance dashboards and adjust to meet financial targets
Manage scheduling, payroll, and timekeeping for all team members
Oversee retail and supply inventory
Maintain communication with ownership and HQ on HR, marketing, and operational needs
Additional duties as assigned