General Manager

Home2 Suites Oxford AL•Oxford, AL

10d•Onsite

About The Position

Our General Managers hold one of the most important roles at the hotel. They are the hotel’s leader. They motivate managers. Inspire employees. Engage with guests. All while running an efficient and profitable business that delivers a superior guest experience. Join the Home2 Suites where we provide the best in services to our guests and where we support and develop our team.

Requirements

Must be able to handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
Must be capable to successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
Must be sharp at and will provide sales leadership and implement plans to achieve profitability goals.
Must know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.
Must have the ability to not only supervise hotel employees but mentor and motivate them as well.
Must be passionate and will help guests out as quickly and awesomely as possible.
Must know how to work with departments to achieve budgets and build strong working relationships.
Must motivate and ensure the cleanliness and safety of the hotel.
Must be capable at creating the hotel’s annual budget and track performance throughout the year.
Must be able to produce and effectively explain the monthly financial reports.
Must have the ability to deliver strong financial performance while maintaining guests relations.
Must enjoy collaboration and learning with other ZMC Hotels General Managers.

Responsibilities

Handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
Successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
Provide sales leadership and implement plans to achieve profitability goals.
Recruit, hire, train and retain top talent that will give the WOW experience to all guests.
Supervise hotel employees, mentor and motivate them.
Assist guests out as quickly and awesomely as possible.
Work with departments to achieve budgets and build strong working relationships.
Motivate and ensure the cleanliness and safety of the hotel.
Create the hotel’s annual budget and track performance throughout the year.
Produce and effectively explain the monthly financial reports.
Deliver strong financial performance while maintaining guests relations.
Collaborate and learn with other ZMC Hotels General Managers.