General Manager

7Venture•Tulsa, OK

12d

About The Position

The 7Venture Stand Manager assumes full responsibility for the growth and profitable operation of their location and for preserving 7 Brew’s culture, mission, and values. As the crew’s leader, the Stand Manager builds genuine connections with team members and understands the unique business needs of their stand. In addition to working scheduled shifts, the manager coaches and trains staff, performs administrative duties, and oversees operations. The Stand Manager reports to the District Manager.

Requirements

Ability to create genuine, uplifting interactions with strangers for up to two minutes at a time.
Ability to work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
Ability to work outdoors for prolonged periods in varying weather conditions.
Ability to lift up to 50 pounds.
Ability to stand comfortably for hours at a time.
Ability to climb a ladder and use a stepladder.
Ability to stand, sit, bend, kneel, twist, and squat as needed to stock and clean the stand.
Ability to walk safely between and around cars in the drive-thru line.
Ability to quickly and cleanly operate any position in the stand during peak hours.
Ability to maintain awareness of shift operations while working a position.
Ability to address coworkers assertively and graciously about operational, procedural, or cultural issues.
Ability to adapt to problems and implement solutions in stressful situations.
Ability to manage multiple projects and deadlines effectively.
Ability to lead and direct multiple personality types under pressure.
Proven leadership abilities in a fast-paced environment with 40 or more team members.
Familiarity with Microsoft Office Suite and email.
Must pass a criminal background check.
Must have and maintain a valid driver's license.

Responsibilities

Become proficient in all Brewista and Shift Lead duties and skill sets.
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
Provide regular feedback to team members on strengths and areas for growth.
Create a weekly shift schedule based on crew needs and availability while maintaining budgeted labor costs and supporting quick wait times and short lines.
Track and order inventory, small wares, parts, and equipment; control cost of goods sold by reducing waste and counting accurately.
Ensure appropriate cash handling, deposits, and change for the stand.
Work independently and involve the District Manager when a situation requires it.
Ensure crew members know and meet health and safety requirements.
Develop new leaders for future roles.
Promptly implement and communicate directives from upper management.
Delegate tasks thoughtfully to the leadership team and Brewistas to support efficiency and development.
Make hiring, firing, and disciplinary decisions concerning shift leads and baristas.