General Manager - Burger King Alamosa CO

Burger King•Alamosa, CO

4d•$50,000 - $58,000

About The Position

The Restaurant General Manager is the executive leader of a single restaurant, with overall responsibility for managing daily operations and focusing on profitability, guest experience, people, and operations. The RGM operates under the direction of the District Manager and directly manages an Assistant Manager, Hourly Shift Coordinators, and Team Members. The restaurant team consists of 20–45 employees.

Requirements

Must be at least 18 years of age.
High school diploma or GED required.
1–2 years of previous restaurant management experience.
Strong understanding of P&L management and the drivers of restaurant profitability.
Ability to prioritize personal and team work and time to meet deadlines and objectives.
Demonstrated leadership skills.
Demonstrated understanding of guest service principles.
Available to work evenings, weekends, and holidays.
Ability to work long and/or irregular shifts as needed for proper restaurant functioning.

Responsibilities

Take primary accountability for the restaurant’s profit and loss and manage toward desired financial outcomes.
Review key P&L lines and take action to increase restaurant profitability.
Drive sales through proactive guest service, people development, and operations management.
Motivate and direct team members to exceed guest expectations by providing accurate, friendly, and fast service in a clean facility.
Manage the guest experience through restaurant operations and timely responses to guest issues.
Analyze guest feedback to identify root causes and develop action plans.
Engage with the community and execute local marketing initiatives.
Lead recruitment and selection to build and retain an effective restaurant team.
Onboard, train, and guide new team members through the certification process.
Manage individual and team recognition programs.
Coach and provide feedback to Team Members, Shift Coordinators, and Assistant Managers to improve team capabilities and restaurant performance.
Manage restaurant labor through appropriate manager staffing and Team Member scheduling.
Enforce compliance with government regulations, employment laws, and Burger King policies.
Ensure the restaurant upholds operational and brand standards.
Perform Assistant Manager and Hourly Shift Coordinator duties when necessary.