General Manager

Chipotle•Monroeville, PA

About The Position

Chipotle’s General Managers lead from the front, hiring and developing people, building a strong team culture, and running the restaurant’s business. The role oversees daily restaurant operations and financial performance while ensuring excellent hospitality, speed and accuracy of service, food safety, and a positive guest experience. General Managers train crew members, shift leaders, and Apprentices and manage the employee lifecycle, including recruitment, hiring, and performance management. The work takes place in a fast-paced kitchen and customer-facing environment, with a schedule that includes lunch, dinner, and weekend shifts.

Requirements

  • Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
  • Passion for hospitality and a guest-focused approach.
  • Friendly and enthusiastic attitude.
  • Enthusiasm for developing people and leading others.
  • Ability to stand and walk around the restaurant for 10 hours a day.
  • Ability to lift 50 lbs./25 kgs. and perform other physical activities needed to complete the job.
  • Ability to work in varied temperatures, taste and prepare food, and communicate strongly with team members and customers.

Nice To Haves

  • A creative approach to marketing and driving sales, such as fundraisers and community engagement.

Responsibilities

  • Uphold high standards of hospitality and provide a positive, guest-focused experience.
  • Ensure speed and accuracy of service, including accurate and on-time digital orders.
  • Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
  • Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
  • Manage day-to-day restaurant operations, including scheduling, P&L management, sales forecasting, recruiting, and interviewing.
  • Keep the dining room clean and the restaurant ready for guests.
  • Uphold food safety, operational, and compliance standards.
  • Manage the restaurant’s financial performance and achieve its annual sales and cash flow plan.
  • Work lunch, dinner, and weekend shifts to provide leadership throughout operating hours.

Benefits

  • Medical, dental, and vision insurance.
  • Retirement savings plan.
  • Quarterly bonus program.
  • Opportunities for people development bonuses.
  • Tuition assistance, subject to eligibility requirements.
  • Career growth opportunities.
  • Paid time off.
  • Holiday closures.
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