General Manager

PCRK Group•Scottsdale, AZ

12d•Onsite

About The Position

PCRK Group-Massage Envy is seeking a people-focused General Manager to lead its Carefree location in Scottsdale, Arizona. The General Manager creates a supportive workplace, develops the team, delivers a strong client experience, and leads the business toward its performance goals. The role oversees daily operations and promotes Massage Envy’s core values and a culture of empathy, connection, and wellness. Compensation is listed as $60,000–$63,000 annually, depending on experience, plus commission and bonus opportunities. The position is at the Carefree location, 32607 N Scottsdale Road, Suite 101, Scottsdale, AZ. The posting also asks applicants to complete a brief General Manager assessment, which should take two minutes or less.

Requirements

At least 3 years of management experience.
Passion for wellness and commitment to creating a positive environment for clients and staff.
Strong communication and motivational skills, with the ability to build cohesive, productive teams.
Ability to interpret business metrics and use them to inform decisions.
Organization, proactivity, and ability to thrive in a fast-paced setting.

Nice To Haves

Experience in spa, fitness, retail, or hospitality.

Responsibilities

Lead by example and champion Massage Envy’s core values in interactions.
Coach and mentor team members, supporting their success and ongoing development.
Drive sales, membership growth, service excellence, and other performance metrics to exceed business goals.
Ensure clients receive an exceptional experience and feel seen, heard, and cared for.
Oversee daily operations, including scheduling, staffing, inventory, payroll, and compliance.
Foster a supportive, high-energy culture where team members feel valued and empowered.