General Manager(06849) - 6738 Jacksboro Hwy.

Domino's Franchise•Lake Worth, TX

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory and food management, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role sets an example for the crew and ensures excellent customer service, attendance, punctuality, and work-schedule compliance. The description also includes general store-team duties and delivery duties, such as preparing products, processing orders, maintaining equipment and the facility, and delivering products to customers.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to meet the described physical demands, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and frequent use of hands and forearms.

Responsibilities

  • Oversee all activity during the shift.
  • Manage staffing, paperwork, cost controls, cash controls, inventory, and food.
  • Maintain customer relations and provide great customer service.
  • Follow company policies and procedures and ensure the crew does the same.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain store cleanliness, a professional image, and operating standards.
  • Contribute to marketing and store profitability.
  • Operate equipment, stock ingredients and supplies, prepare products, and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers, and deliver flyers and door hangers.
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