1139 - General Manager

Domino's Franchise•Eastpointe, MI

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The manager must set an example, follow all company policies and procedures, and expect the same from the crew. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communication and basic math skills, accurate monetary change-making, order entry using a keyboard or touch screen, and the ability to direct activities, work independently and with others, handle stress, meet quality standards, and make decisions. The posting also outlines physical and environmental conditions associated with store work and delivery, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving. Delivery duties described include delivering products by car to customers and distributing flyers and door hangers; the posting specifies a valid driver's license with a safe driving record and access to an insured vehicle that can be used for delivery.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, while expecting the same from team members.
  • Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as described in the posting.
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