General Manager

TN HomeBuyers•Nashville, TN

11d•$165,000 - $190,000•Onsite

About The Position

TN HomeBuyers is seeking an experienced General Manager to strengthen business operations, develop capable managers, and improve financial and operational performance. This hands-on leadership role is responsible for running profitable operations, managing resources responsibly, and building teams that consistently deliver results. The General Manager will lead execution within assigned operating functions, establish consistent management practices, and partner with commercial leadership to improve productivity, accountability, and organizational performance. The successful candidate will help build a lean, profitable, professionally managed organization that operates predictably without constant executive intervention. The role requires diagnosing problems, challenging existing practices, making difficult decisions, and implementing solutions that produce measurable improvements. This is a Nashville-based position requiring regular, hands-on, in-person engagement with the team, managers, and operations.

Requirements

Proven operating experience with meaningful P&L or operating-budget responsibility, including direct accountability for expenses, staffing, productivity, and business performance.
Demonstrated history of improving business performance through stronger profitability, increased productivity, organizational capacity development, or operational improvements with measurable financial results.
Experience building, developing, and managing department leaders or managers, including coaching performance, establishing accountability, and making difficult personnel decisions.
Proven ability to implement operational improvements and management systems that produce measurable business results.
Strong financial and commercial acumen, including the ability to interpret P&L statements, understand cost structures, evaluate business trade-offs, and manage resources responsibly.
Experience with CRM platforms, dashboards, reporting systems, and automation; Salesforce is preferred.
Ability to work effectively alongside sales and marketing leadership and understand how lead generation, sales performance, and operational execution affect profitability.
Strong problem-solving and decision-making abilities, with confidence to challenge existing practices and implement necessary changes.
Experience in lean, entrepreneurial, or owner-led organizations where leaders are hands-on, resourceful, and accountable for results.

Nice To Haves

Experience in real estate investing, construction, home services, or another sales-driven and operationally complex business.

Responsibilities

Improve profitability, operational efficiency, and productive capacity through disciplined resource management, process improvement, and team development.
Manage budgets, staffing, productivity, and performance within assigned operating functions, partnering with commercial leadership to strengthen company-wide execution and accountability.
Develop managers by setting clear expectations, holding regular one-on-ones, inspecting performance, coaching, and holding leaders accountable for results.
Evaluate staffing levels, organizational capacity, and team productivity, aligning resources with business needs and making personnel and operating decisions within approved authority.
Establish and maintain management systems, including KPI scorecards, operating meetings, accountability rhythms, SOPs, and cross-functional workflows.
Use financial reporting, Salesforce, dashboards, and operational data to identify performance gaps, challenge assumptions, and implement corrective actions.
Partner with commercial leadership to improve coordination among sales, marketing, lead generation, and business operations while supporting profitable growth.
Identify recurring operational inefficiencies and implement sustainable improvements that reduce waste, improve execution, and increase organizational capacity.
Ensure departmental commitments, performance expectations, and corrective actions are consistently completed.
Build a professional, high-performing culture that reinforces company values, promotes candid communication, develops team members, and reduces dependence on constant executive intervention.