General Manager(08960) - 4760 Walkertown Plaza Drive

Domino's Franchise • Walkertown, NC

2d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew and ensures that all policies, procedures, and standards are followed while providing great customer service.

The role involves performing general store-team duties as needed, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

The position may also include delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations. A valid driver's license and access to an insured vehicle are required for delivery duties.

Work takes place in a pizza store and may involve exposure to varying temperatures and weather, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical demands include prolonged standing, walking, lifting and carrying supplies up to 50 pounds, pushing or pulling trays, occasional climbing, and frequent bending, reaching, and hand use.

Requirements

• Ability to use judgment, perform basic math, and multitask.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
• Ability to meet attendance and punctuality expectations and arrange transportation to and from work.
• For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle available for delivery; and navigational skills to read a map and locate addresses in the delivery area.
• For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
• Ability to meet the physical demands of standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use described in the posting.

Responsibilities

• Oversee all activities and operations during the shift.
• Manage cost controls, inventory control, cash control, food management, and customer relations.
• Staff the store, complete paperwork, and work to a schedule.
• Set an example for the crew and ensure policies, procedures, and standards are followed.
• Maintain store cleanliness and a perfect image.
• Provide great customer service and support marketing and store profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility as needed.
• When performing delivery duties, deliver products to customers by car and distribute flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed