General Manager

Aarons•Louisville, KY

12d

About The Position

The General Manager is responsible for driving and managing the store’s overall profit and loss. The role covers store management across asset management, customer growth and retention, revenue production, associate development, and inventory control. Strong leadership and the ability to motivate and lead store associates are critical to success. The General Manager manages store operations to achieve planned growth and profit goals, oversees associates and customer service, and ensures company policies and procedures are followed. The position requires safe driving skills and the ability to legally operate the company truck. The stated annual salary range is $55,000 to $115,000, with actual pay dependent on factors including location, experience, education, and skills. The position is also eligible for performance-based incentive pay.

Requirements

Demonstrated strong leadership, communication, and interpersonal skills.
High level of energy.
Maintain a professional appearance.
History of demonstrated selling skills.
Effective organizational skills.
Demonstrated managerial skills.
Safe driving skills and ability to legally operate the company truck.
Satisfactory motor vehicle record (MVR).
D.O.T. physical/certification in states that require it.
Valid driver’s license.
Compliance with Aaron’s Driver Qualification Policy.

Responsibilities

Manage the store to achieve planned growth and profit goals.
Accurately report financial measures and transactions.
Manage inventory supply to ensure merchandise is adequately available.
Ensure Quality Control Calls are completed on new lease agreements within one business day of delivery.
Protect store assets and reconcile inventories weekly.
Ensure company vehicles are maintained within safe operating standards.
Ensure bank deposits are accurate and timely.
Ensure returned merchandise is certified, reclassified, and priced.
Recruit, hire, train, and develop store associates.
Schedule associate coverage to meet the published store operating hours.
Close lease agreements with attention to customer service, long-term relationships, and safeguarding company assets.
Personally manage renewal activity.
Personally authorize returns with a focus on customer relationships and ownership.
Ensure execution of customer service programs, company guidelines, and policies.