General Manager(07209) - 411 Lancaster Drive NE
About The Position
The General Manager role includes the general duties and working conditions described for hourly store team members, as well as the additional requirements listed for store management positions. Duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility approximately daily. On-the-job orientation and training are provided. The position involves directing activities, working independently and with others, performing repetitive tasks, working under stress, meeting quality standards, interacting with people, and analyzing information to make judgments and decisions. Store management team members may also have delivery duties, including delivering products by car to customers and distributing flyers or door hangers. Work takes place in a store with varying temperatures, food odors, cornmeal dust, hot equipment and surfaces, sharp edges, and moving mechanical parts. The role requires extensive standing and hand use, along with walking, lifting and carrying supplies, reaching, bending, and occasional crouching or climbing. Delivery duties involve driving and carrying products between the store, vehicle, and customer locations, sometimes navigating stairs and adverse weather.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Eye-hand and motor coordination to make precise, rapid movements and enter orders using a computer keyboard or touch screen.
- Ability to work under stress, meet quality-control standards, interact with people, and make judgments and decisions.
- Ability to perform the physical demands of the role, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, reaching, bending, and occasional crouching or climbing.
- For delivery duties: valid driver's license with a safe driving record meeting company standards.
- For delivery duties: access to an insured vehicle that can be used for delivery.
- For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
- For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
- For delivery duties: far and night vision for driving.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Direct activities and perform tasks independently or with other team members.
- For management team members with delivery duties: deliver products by car to customers and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
