General Manager(01815) - 25 Market St. E.

Domino's Franchise•Huron, SD

About The Position

The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls and customer relations. The manager sets an example, follows all policies and procedures, and expects the crew to do the same. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The role also involves the general store-team duties described in the posting, such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job takes place in a pizza store and may include delivery duties. Work conditions can involve adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Delivery work requires a valid driver's license with a safe driving record and access to an insured vehicle that can be used for deliveries.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by telephone.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee everything that happens during the shift.
  • Control costs, inventory, and cash; manage food and store profitability.
  • Maintain customer relations and provide great customer service.
  • Set an example by following all company policies and procedures and expecting the same of the crew.
  • Handle staffing and paperwork.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain the store's image, standards, and cleanliness.
  • Support marketing activities.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable.
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