General Manager(08018) - 5309 McPherson Blvd. Ste 101
About The Position
The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the team does the same. The role requires judgment, math skills, multitasking, customer service, and the ability to direct activities and make decisions under stress. The posting also describes general store-team duties and conditions, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may involve delivery duties, including delivering products and promotional materials, and requires a valid driver's license and access to an insured vehicle if performing deliveries. Work conditions include temperature variation, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities may include prolonged standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to understand and give correct written instructions and communicate verbally with customers and coworkers.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to perform precise movements and use hands continuously.
- Ability to enter orders using a computer keyboard or touch screen.
- Valid driver's license with a safe driving record meeting company standards, if performing delivery duties.
- Access to an insured vehicle that can be used for delivery, if performing delivery duties.
- Ability to navigate maps, locate addresses, and handle delivery routes and terrain, if performing delivery duties.
- Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing.
Responsibilities
- Manage all activities and operations during the shift.
- Oversee staffing and complete paperwork.
- Control costs, inventory, cash, and food management.
- Manage customer relations and provide great customer service.
- Work to a schedule and maintain attendance and punctuality.
- Maintain the store's image, cleanliness, and adherence to standards.
- Support marketing and store profitability.
- Follow all company policies and procedures and ensure crew members do the same.
- Perform general store duties such as stocking ingredients, preparing products, processing orders, taking inventory, and cleaning equipment and the facility.
- Deliver products and promotional materials when required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
