General Manager

QSCulinary • Joplin, MO

8d • $65,000 - $70,000

About The Position

The General Manager oversees all operational aspects of the hospitality establishment in Joplin, Missouri, with responsibility for exceptional service delivery and financial performance. The role leads daily food and beverage operations, drives sales growth, manages costs, and maintains service standards. It also leads and develops a diverse team, manages profit and loss performance, designs and administers incentive programs, and ensures compliance with company policies and industry regulations. The General Manager contributes to the business’s reputation and profitability through effective management and customer satisfaction.

Quail Springs Culinary was founded in 2018 and is headquartered in Oklahoma City. It includes five restaurant concepts operating in nine states, with 78 company-owned and franchised locations. The company invests in concepts with appealing food, strong leadership, and growth potential; each business has its own culture and values.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a managerial role within the hospitality or food and beverage industry.
• Proven track record in people management and leading diverse teams.
• Strong experience in project sales and corporate sales environments.
• Demonstrated ability in cost control, food cost management, and P&L oversight.

Nice To Haves

• Master’s degree in Business Administration or Hospitality Management.
• Experience with incentive program design and implementation.
• Familiarity with local market dynamics in Joplin, Missouri.
• Certification in hospitality management or related professional credentials.
• Experience working with large-scale hospitality or multi-unit operations.

Responsibilities

• Lead and manage daily operations of the hospitality venue, including food and beverage services, to ensure smooth and efficient functioning.
• Develop and execute project sales strategies to meet and exceed revenue targets while expanding the customer base.
• Monitor and control food costs and overall expenses to optimize profitability and maintain budgetary discipline.
• Oversee P&L management, analyze financial reports, and implement corrective actions to improve financial outcomes.
• Design and administer incentive programs to motivate staff, improve performance, and reduce turnover.
• Recruit, train, and mentor team members to build a skilled and cohesive workforce aligned with company values.
• Collaborate with corporate sales teams to leverage opportunities and enhance market presence.
• Ensure compliance with health, safety, and hospitality industry standards and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager