General Manager(03923) - East Hampstead NH

Domino's Franchise•Hampstead, NH
•Onsite

About The Position

The General Manager is responsible for all operations of a Domino’s Pizza store and everything that happens during a shift. The role oversees staffing, scheduling, inventory, food preparation and management, cash and cost controls, labor, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and ensures employees do the same. The position also involves training new employees, directing and assigning work, resolving customer complaints and day-to-day problems, and maintaining a safe and secure work environment. On-the-job orientation and training are provided.

Requirements

  • Reliable and able to commute to or relocate to Berlin, NH (03249) before starting work.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.

Responsibilities

  • Oversee all store operations and shift activities.
  • Manage staffing, schedules, attendance, and punctuality.
  • Control inventory, commissary orders, labor, cash, and cost of goods.
  • Oversee food preparation, food management, and shift management.
  • Complete paperwork and maintain required standards and a professional store image.
  • Provide great customer service and handle customer complaints and day-to-day problems.
  • Train new employees and implement training practices.
  • Plan, assign, and direct work.
  • Maintain store and equipment cleanliness.
  • Support marketing and store profitability.
  • Ensure a safe and secure work environment for employees.
  • Follow all company policies and procedures and expect the same from crew members.

Benefits

  • Health insurance
  • Paid time off
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