General Manager(03276) - Littleton NH

Domino's Franchise•Littleton, NH

2d•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift and for the overall operations of the store. The role oversees staffing, inventory, commissary orders, labor management, schedules, food preparation, shift management, cash and cost controls, and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. Responsibilities also include training employees, assigning and directing work, responding to customer complaints, solving day-to-day problems, and maintaining a safe and secure work environment. The position is full-time, in person, and offers a stated annual pay range of $52,000–$80,000.

Requirements

Reliable transportation to and from work.
Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders in person and by phone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to operate equipment and perform general store team-member tasks, including stocking ingredients, preparing products, taking inventory, completing paperwork, and cleaning equipment and the facility.

Responsibilities

Oversee all activities and operations during shifts.
Manage staffing, schedules, labor, inventory, commissary orders, food preparation, and shift operations.
Control cash, labor, costs, and cost of goods; maintain profitability.
Maintain customer relations, address complaints, and resolve day-to-day problems.
Train new employees and implement training practices.
Plan, assign, and direct work.
Maintain store cleanliness, food management, and adherence to standards and policies.
Ensure attendance and punctuality expectations are met.
Help ensure a safe and secure work environment for employees.
Complete paperwork and inventory-related tasks.
Support store marketing and provide great customer service.