General Manager(06757) - 1500 Wildcat Dr

Domino's Franchise•Portland, TX

About The Position

The General Manager is responsible for everything that happens during a shift and sets an example for the crew by following company policies and procedures. The role oversees store operations, including staffing, paperwork, cost and cash controls, inventory, food management, scheduling, customer service, cleanliness, marketing, profitability, attendance, and adherence to standards. The posting also describes general store-team duties and delivery requirements, including preparing and handling orders, operating equipment, maintaining the facility, and delivering products by car.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone and in person.
  • Ability to perform arithmetic accurately and quickly, including making correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous use of hands.
  • Ability to carry deliveries while walking and climbing, including navigating five or more flights of stairs when required.
  • Ability to drive in varying and sometimes adverse weather conditions, with far and night vision for driving.

Responsibilities

  • Oversee all activities during the shift and ensure crew members follow company policies and procedures.
  • Manage staffing, paperwork, scheduling, attendance, and punctuality.
  • Control costs, inventory, cash, food management, and store profitability.
  • Maintain store cleanliness, the store's image, and operating standards.
  • Provide great customer service and manage customer relations.
  • Support marketing activities.
  • Operate store equipment, stock ingredients and supplies, prepare products, and receive and process orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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