General Manager

DriveTime•Lexington, KY

About The Position

The General Manager oversees overall dealership performance, including sales, customer experience, team development, and operational execution. The role is intended for proven leaders ready to advance into dealership operations and business leadership. DriveTime provides tools, support, and leadership development to help the General Manager run the dealership and continue growing professionally.

Requirements

  • High school diploma or equivalent required.
  • At least 5 years of leadership or management experience.
  • Strong leadership, communication, and team development skills.
  • Demonstrated ability to drive sales performance and operational results.
  • Proactive leadership and ownership; initiative and confidence in leading the business.
  • Adaptability, openness to learning, and willingness to bring forward new ideas.
  • Sound judgment and ability to make thoughtful, informed decisions.
  • Clear and effective verbal and written communication skills.
  • Critical thinking, including evaluating ideas, asking questions, and challenging assumptions when needed.
  • Active listening and an intention to understand others.
  • Attention to detail, accuracy, and follow-through.
  • Ability to remain composed and professional in difficult situations.
  • Collaborative mindset and ability to contribute to a high-performing team environment.

Nice To Haves

  • College degree preferred.
  • Experience as a General Manager, Retail Manager, Multi-Unit Manager, or in another operational leadership role preferred.

Responsibilities

  • Lead overall dealership performance, focusing on sales growth, profitability, customer satisfaction, and operational excellence.
  • Drive sales volume and profitability objectives through all sales channels in a continually changing environment.
  • Execute company-wide initiatives, strategies, and marketing programs to maximize business results and meet or exceed dealership goals.
  • Coach and develop high-performing teams while fostering a culture of accountability and growth.
  • Provide leadership and direction across dealership operations to ensure an outstanding customer experience.
  • Conduct regular team meetings focused on performance, communication, and continuous improvement.
  • Analyze business trends, identify opportunities, and implement strategies to improve dealership performance.

Benefits

  • Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
  • Company-paid life insurance.
  • Short- and long-term disability coverage.
  • 401(k).
  • Professional growth opportunities and manager training programs.
  • Tuition reimbursement.
  • Wellness program with self-guided coaching and journeys, cash incentives, and medical premium discounts.
  • Competitive pay.
  • Monthly bonus share and sales contests.
  • Paid time off for full-time roles, including wellness days, holidays, and vacation time.
  • Vacation time is available to part-time employees and accrues based on hours worked.
  • Closed on Sundays to support work-life balance.
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