General Manager

GDC•Indianapolis, IN

10d•Onsite

About The Position

The General Manager is responsible for the daily operations of an individual extended-stay hotel property in Indianapolis, Indiana. The role is accountable for the property’s financial performance, physical condition, work atmosphere, quality, and guest satisfaction. The General Manager oversees operations across housekeeping, front desk, engineering, maintenance, and food and beverage, and mentors and manages a small onsite hotel team. The position includes full profit-and-loss responsibility, including monitoring financial performance, budgeting, cost controls, and forecasting. The General Manager also works with marketing and sales to develop and execute revenue-maximizing strategies, and analyzes market trends and competitor performance to inform pricing and promotional strategies. The role calls for a hands-on management style and a commitment to high-quality guest experiences.

Requirements

Minimum 3–5 years of experience in value-conscious extended-stay hotel management.
Strong financial acumen and experience with budgeting, forecasting, and cost control.
Excellent communication and interpersonal skills.
Hands-on management style and commitment to delivering high-quality guest experiences.

Nice To Haves

College degree or higher-level education preferred.

Responsibilities

Oversee and manage hotel operations across housekeeping, front desk, engineering, maintenance, and food and beverage.
Develop the team and conduct regular training.
Manage full P&L responsibilities, including financial performance, budgeting, cost controls, and forecasting.
Mentor and manage a small onsite property hotel team.
Ensure exceptional guest service standards are upheld.
Collaborate with marketing and sales to develop and execute strategies to maximize revenue.
Analyze market trends and competitor performance to inform pricing and promotional strategies.
Maintain accountability for the property’s physical condition and work atmosphere.