General Manager(08355) - 9443 Las Tunas Dr.

Domino's Franchise•Temple City, CA
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all company policies and procedures, and maintaining store standards and excellent customer service. The position also involves the general duties performed by store team members: operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work may involve exposure to varying or adverse weather, temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Employees may also need to work under stress, meet strict quality standards, interact with people, analyze and compile data, and make judgments and decisions.

Requirements

  • Good judgment, math skills, and ability to multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures while ensuring the crew does the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and adherence to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Ensure transportation to and from work.
  • Maintain store cleanliness.
  • Support marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
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