General Manager(01341) 205 Creel Street

Domino's Franchise•St. Mary's, WV

About The Position

The General Manager is responsible for everything that happens during a shift and for all store operations. The role oversees cost, inventory, and cash control, customer relations, and a team of approximately 3 to 30 employees. General Managers set the tone and example for the store, maintain high standards, and perform the duties of Customer Service Representatives and Delivery Drivers as needed. The position includes greeting customers, taking and processing orders, operating the cash register, preparing products according to portion sizes, recipes, and baking procedures, and delivering products safely and courteously. It also involves maintaining restaurant cleanliness, handling inventory and paperwork, and meeting Domino's grooming standards. On-the-job orientation and training are provided.

Requirements

Experience leading a team.
Be at least 18 years old.
Have a valid driver's license, access to a reliable insured vehicle, and a clean driving record; must be able to pass a Motor Vehicle Record check.
Be willing to work when needed, including weekends and holidays.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Ability to comprehend and give correct written instructions.
Verbal, written, and telephone communication skills to process orders and communicate with customers and coworkers.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.

Responsibilities

Manage all store operations and activities during scheduled shifts.
Control costs, inventory, and cash, and manage customer relations.
Lead and motivate a shift team of approximately 3 to 30 employees.
Perform the duties of Customer Service Representatives and Delivery Drivers.
Greet customers and take and process orders by phone and in person.
Operate the cash register and collect customer payments.
Prepare products quickly and accurately while following portion sizes, recipes, and baking procedures.
Deliver products from the store to customers safely and courteously.
Maintain cleanliness throughout the restaurant and clean equipment and the facility.
Stock ingredients and supplies, receive deliveries, take inventory, and complete associated paperwork.
Maintain a professional appearance in accordance with Domino's Pizza Grooming Standards.