General Manager(08358) - 1381 W Sunset Bl.
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires following all policies and procedures while expecting the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, attendance and punctuality, marketing, and profitability. Transportation to and from work is required. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work involves communication with customers and coworkers, using a computer keyboard or touch screen, and may include exposure to changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather. Employees are expected to work with others under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
- Motor coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Transportation to and from work.
- Ability to work with others under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Responsibilities
- Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure all policies and procedures are followed.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, standards, and cleanliness.
- Provide great customer service.
- Maintain attendance and punctuality.
- Support marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
