General Manager (04789) - 1353 Easton Ave
About The Position
The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires following all policies and procedures while ensuring the team does the same. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance and punctuality, and profitability. Transportation to and from work is required. The position also performs general store-team tasks as needed, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. The role may include delivering products and requires a valid driver's license with a safe driving record and access to an insured vehicle that can be used for delivery.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Hand-eye coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
- Reliable transportation to and from work.
Responsibilities
- Manage all activities and operations during the shift.
- Control costs, inventory, and cash, and maintain customer relations.
- Set an example for the crew and ensure compliance with company policies and procedures.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, standards, cleanliness, and customer service.
- Support attendance and punctuality, marketing, and profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
