General Manager - Restaurant

Love's Travel Stops & Country Stores • Providence Forge, VA

3h • $52,000 - $78,000

About The Position

Restaurant General Managers play a key role in ensuring the smooth and efficient operation of Love’s high-volume, multi-facet restaurants and fresh kitchen. They lead staff in providing exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. The role involves working alongside team members to support timely food preparation and order fulfillment, maintain food safety and operational standards, and improve the overall dining experience.

Requirements

• At least 2 years of restaurant management experience.
• At least 2 years managing operations with annual sales volume of $1 million or more.
• At least 2 years affecting and deciphering budgets and profit and loss statements.
• Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Strong organizational and multitasking abilities, with attention to detail.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

• Ensure a safe, clean, and well-maintained kitchen and adherence to proper food safety procedures.
• Drive sales through efficient ordering, stocking, inventory management, and food preparation.
• Assist the General Manager with task execution and completion, safety practices, scheduling, cash integrity, talent acquisition and development, and daily, weekly, and monthly reporting.
• Train and develop team members in preparing and packaging customer orders promptly and meeting customer service expectations.
• Understand financial reporting, including profit and loss statements, to inform business changes and capitalize on opportunities.
• Address customer feedback and work to improve the overall dining experience.

Benefits

• $52,000–$78,000 per year
• Company-funded tuition assistance
• Paid time off
• Flexible scheduling
• 401(k) with 100% match up to 5%
• Medical, dental, and vision insurance after 30 days
• Career development
• Quarterly bonus program
• Profit-sharing opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed