General Manager(03996) - 375 PUTNAM PIKE

Domino's Franchise•Smithfield, RI

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, cash, food, staffing, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all company policies and procedures, and expecting the same from team members. Duties also include paperwork, working to a schedule, maintaining store standards, and providing great customer service. The position is based in a Domino’s Pizza store and may involve operating store equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the facility. On-the-job orientation and training are provided. The posting also describes physical and environmental conditions associated with store work, including standing, lifting, carrying, pushing, reaching, bending, and exposure to hot surfaces, food odors, temperature changes, and cramped spaces.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Ability to comprehend and give correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to communicate with customers and co-workers in person and by phone.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.
  • Ability to perform the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, reaching, and frequent hand use.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, food management, and customer relations.
  • Staff the store and complete paperwork.
  • Work to a schedule and maintain attendance and punctuality.
  • Set an example by following all policies and procedures and expect the same from the crew.
  • Maintain store cleanliness, a perfect image, and adherence to standards.
  • Provide great customer service.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement from delivery driver to management, franchise owner, or Manager Corporate Operations.
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