General Manager(04082) - 500 York St
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, store cleanliness, marketing, profitability, and maintaining standards. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role requires directing activities, working to a schedule, and providing great customer service. The position also includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. Work takes place in a store with varying temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Tasks are primarily performed standing and include walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, frequent reaching, and repetitive hand work. Bulk deliveries may weigh up to 50 pounds.
Requirements
- Judgment, math skills, and the ability to multitask.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, written, and telephone communication skills to take and process orders and communicate with customers and coworkers.
- Ability to enter orders using a computer keyboard or touch screen.
- Motor coordination and hand-eye coordination to make precise movements quickly and accurately.
- Ability to perform the stated physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, reaching, and frequent hand use.
- Ability to follow written instructions and communicate verbally with customers and coworkers.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store’s image, standards, cleanliness, and customer service.
- Support attendance and punctuality, transportation to and from work, marketing, and profitability.
- Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
