The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position involves operating store equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers, processing orders by phone and in person, performing basic arithmetic and handling monetary change, and entering orders using a computer keyboard or touch screen. Work takes place in a restaurant with variable temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical duties include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing occasionally, and frequent reaching, bending, and hand use.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed