General Manager(08060) - 717 N Holland Rd. Ste 110

Domino's Franchise•Mansfield, TX
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position involves operating store equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers, processing orders by phone and in person, performing basic arithmetic and handling monetary change, and entering orders using a computer keyboard or touch screen. Work takes place in a restaurant with variable temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical duties include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing occasionally, and frequent reaching, bending, and hand use.

Requirements

  • Use judgment, math skills, and the ability to multitask.
  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Stand for most tasks, walk short distances, and perform the physical activities described, including lifting deliveries weighing up to 50 pounds.
  • For delivery duties: hold a valid driver's license with a safe driving record meeting company standards and have access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigate to addresses within the designated delivery area, including adverse terrain and multi-story buildings, and carry products while walking and climbing.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, cleanliness, and adherence to standards.
  • Provide great customer service and support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
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