General Manager II - Store 7282 Bergenfield, NJ

Advance Stores Company•Bergenfield, NJ

About The Position

The General Manager is a professional-level sales and management leader responsible for inspiring the store team, helping customers succeed, and growing the business with integrity. The role supports both sides of the business and requires knowledge of store systems, automotive systems, and parts, including the ability to identify issues, troubleshoot, and assist DIY customers. The General Manager develops and maintains Professional Customer relationships and grows related programs, while being accountable for financial metrics and service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week, with 11-hour shifts, an hour for lunch, and rotating nights and weekends. Additional hours may be required based on staffing, store conditions, sales targets, and other business demands. Schedules are based on business needs. The position is eligible for sales commission based on individual or store performance.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with proven financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to work a variety of days, evenings, and weekends as needed.
Ability to speak and write English, communicate effectively, and build strong relationships with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to locate and stock parts; source parts from multiple places, including special orders, FDO, and second sources.
Ability to execute and train project and product quality recommendations, store operational processes and procedures, DIY testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Ability to recruit, select, hire, and develop quality Team Members and build and grow relationships with Professional Customers.
Ability to become ASE P2 certified or attain an ASE-ready equivalent.
Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
Ability to use Microsoft PowerPoint.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building Customer action plans and holding the team accountable for executing them.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for both DIY and Professional customers.
Perform manager-on-duty responsibilities, including touch-base conversations and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.

Benefits

Comprehensive health and wellness benefits program for Team Members and their families.
Eligibility for sales commission based on individual or store performance.

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